Since 1990 the cornerstone of Great Eastern’s business has been the service and support of Silicon Graphics systems. We offer support on all SGI and Sun Microsystems systems. From desktop models to reality monsters, Great Eastern has the technical expertise to maximize our customers’ system up-time.

Customers with support contracts receive the best in customer service, expedient support and the benefit of our factory-certified technical support staff. From end-users with one system, to universities and government sites — all of Great Eastern’s customers receive the individualized service that has built our company.

Support contracts can be customized to meet individual needs with the following offerings:

• Shared Maintenance
• Telephone Technical Support
• Parts Replacement
• On-Site Support
• 7x24 Hour Telephone Technical Support
• On-Site Critical Spares
• Customer Training
• Customizable
• Silicon Graphics Field Service Handbook
• Time and Materials
• Depot Repair
• Advance Exchange
• System Configuration Management