|Features||SWISS A320 Business Class Highlights|
|Seat Comfort||Same seats as Economy Class, except middle seat isn't sold.|
|Food and Beverage||Cold light lunch served.|
|Cabin Crew Service||Polite flight attendants.|
|The GET.com Verdict||Business Class seats should be redesigned and different from Economy Class seats.|
Hours earlier, Grace and I, together with Ramses and Ranefer, had just gotten off a long haul flight from Nairobi to Zurich (see my SWISS A330-300 Business Class flight review here). By the time we arrived in Zurich airport on 30 January, 2017, it was already after a very long continuous journey which had started the day before in Masai Mara, Kenya.
Thankfully, the SWISS Arrival Lounge in Zurich Airport was adequate and equipped with all the amenities premium travelers would find useful especially after a long haul flight.
We showered and ate decent breakfast at the Arrival Lounge before making our way to a SWISS connecting flight, which would take us on SWISS A320 Business Class to Valencia, Spain.
SWISS A320 Business Class Review
Our SWISS flight 2142 departed Zurich at 12:00, with a total flight time of 1 hour 50 minutes. This Airbus A320 consists of 36 Business Class seats and 126 Economy seats, and four of us had first row seats: 1A, 1C, 1D, 1F.
SWISS A320 Business Class Seat Comfort
It's a European thing, but there's typically not much difference between Business Class and Economy seats on short haul flights within Europe. On this SWISS A320 flight, Business Class seats are the same as Economy seats, except that the middle seat is blocked off and not sold. So the seats in Business Class are the same standard seats, with the same pitch and width, as those in Economy.
If you value your personal space, Business Class on short-haul SWISS flights are still preferable to Economy because you do get more stretching space arm-wise even though seat comfort is the same.
All the seats on SWISS A320 are in a 3-3 configuration. I chose seats in the first row for the four of us so that we could enjoy extra legroom due to the bulkhead. In order to sit next to our kids, Grace and I occupied the middle seats on both sides instead and were pleased to still have one empty seat beside each of us.
SWISS A320 Business Class Food and Beverage
After reaching cruising altitude, we were served a tray of lunch seat which consisted of cold bread, some cheese slices, vegetables (pickled?) and a tiramisu dessert. It's not the type of food I usually eat or would like to eat, but I ate most of it anyway so I won't get hungry too soon.
SWISS A320 Business Class Cabin Crew Service
Overall the SWISS A320 Business Class cabin crew service was fine on this very short flight. Before take-off, a flight attendant came over to give our boys some kids stuff - a SWISS sticker card with a sheet of removable stickers, a pack of fruit jellies, a pack of wet towelette and a small bottle of water.
Like on long haul flights on SWISS, flight attendants on regional SWISS flights do not give out hot towels to passengers. Instead, they distribute a packet of wet towelette and a small bottle of water to Business Class passengers.
SWISS A320 Business Class: The GET.com Verdict
Flying Business Class on SWISS A320 on an inter-European flight isn't a journey of luxury for sure, since you get the same seat comfort as that in Economy. Obviously it would be fantastic if SWISS and other European airlines were inclined to redesign a new Business Class product and thus provide a much nicer flying experience for premium travelers.
Even though there wasn't any inflight entertainment, time passed very fast, especially since they served breakfast onboard and the flight was smooth. I'd still fly Business Class over Economy on SWISS short haul flights as it's much better to have a guaranteed empty seat beside you.
In January 2017, Grace and I, together with our two boys Ramses and Ranefer, went on a round-the-world (RTW) trip to five continents for 6 months, using 4 free Business Class air tickets, worth US$54,000, which were redeemed using our one million air miles (which we earned through our air miles credit cards) on Star Alliance, a network consisting of many airlines including Singapore Airlines, South African Airways, SWISS, Avianca and many more.
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