SWISS Arrival Lounge in Zurich Airport

FeaturesSWISS Arrival Lounge Highlights
AccessFree for SWISS and Lufthansa First or Business Class passengers and Miles & More members with Frequent Traveller, Senator or HON Circle status.
Amenities 20 showers. Seating for more than 80 people.
Food and Beverage Hot and cold breakfast selection.
The GET.com Verdict Great place for freshening up after a flight.

The SWISS Arrival Lounge in Zurich Airport's Terminal 2 makes up for what SWISS flights lack: a hot breakfast. An arrival lounge is a boon to premium travelers who want to enjoy a free hot breakfast and quick shower, especially after a long flight. As soon as we (Grace, Ramses, Ranefer and I) arrived in Zurich airport after our overnight SWISS A330 Business Class flight (Nairobi - Zurich), we went through immigration, collected our luggage, went through Customs and then exited to the left side of the terminal to head to the SWISS Arrival Lounge as we had many hours to spare before our connecting flight to Valencia, Spain.

SWISS Arrival Lounge Zurich Airport Review


SWISS Arrival Lounge

At almost 8300 sq ft, the SWISS Arrival Lounge in Zurich Airport had ample space for 86 seats, 20 shower rooms, 10 work stations, a quiet rest area and a buffet area serving hot breakfast for incoming passengers.


SWISS Arrival Lounge Access

Opened in 2012, the SWISS Arrival Lounge is only for use by First or Business Class SWISS and Lufthansa passengers and Miles & More members with Frequent Traveller, Senator or HON Circle status. Gold status members of Star Alliance partner airlines aren't allowed access to this lounge.

With our boys and luggage in tow, we showed our Business Class boarding passes at the front desk of the SWISS Arrival Lounge before we entered the lounge.


SWISS Arrival Lounge entrance

We left the trolley with our luggage near the entrance.

Unlike other VIP airport lounges, the SWISS Arrival Lounge isn't open 24 hours a day; instead it's only open from 06:00 till 13:00, Mondays to Sundays.


SWISS Arrival Lounge Zurich Airport Amenities


SWISS Arrival Lounge armchair seating area

The SWISS Arrival Lounge was quite empty when we arrived around 7am. The interior design is simple, with mainly white walls and dark wooden flooring. There are also some walls made from limestone sourced from Switzerland's Jura mountains, which break the monotony of plain white walls.


SWISS Arrival Lounge bar area

The bar wasn't staffed when we were there at that time.


SWISS Arrival Lounge work station

There are 10 computers at the SWISS Arrival Lounge work station.


SWISS Arrival Lounge shower rooms

What I liked most about the lounge is that it has 20 pretty neat shower rooms.

Before you can use the shower room, you have to first register with reception and they will hold your boarding pass. When it's your turn, they will call your name, give you a key card and tell you which specific shower room you've been assigned to.


SWISS Arrival Lounge - 'Dubai' shower room


SWISS Arrival Lounge shower room key slot

All the 20 shower rooms are given a city's name from different countries around the world. I slotted my keycard into the 'Dubai' shower room, opened the heavy door (which houses a hidden cupboard inside) and was very surprised by how clean and spacious the shower room was.


SWISS Arrival Lounge shower room


SWISS Arrival Lounge shower room


SWISS Arrival Lounge shower room notice listing all the things you can find in it.

The shower rooms are well-equipped for travelers. In each, you can find a pull-out suitcase stand for a small suitcase or bag, a hair dryer, towels and toiletries. You can even use their quick ironing service to get your garment ironed and returned to you within 15 minutes.


SWISS Arrival Lounge toilet

The toilets inside the SWISS Arrival Lounge were very clean. There were several cleaners working in the lounge, which ensured an efficient cleaning service especially in the showers and toilets.


SWISS Arrival Lounge relaxation area

Travelers who wish to relax in a not-so-public area can use one of the reclined seats in the relaxation area.

The SWISS Arrival Lounge also has three bedrooms, including one that has an ensuite toilet, which I didn't get to use.


SWISS Arrival Lounge Zurich Airport Food and Beverage


SWISS Arrival Lounge bread and pastry selection


SWISS Arrival Lounge hot food selection

At the hot buffet table, there were scrambled eggs, baked tomatoes and bacon.


SWISS Arrival Lounge cold cut ham, salami and cheese

Even though there were only three cooked food items, we didn't mind too much as there was also a good selection of cold cut ham, salami, meatloaf and cheese.


SWISS Arrival Lounge smoothies, yoghurt and milk


SWISS Arrival Lounge fruit juices and soft drinks


SWISS Arrival Lounge coffee and tea


SWISS Arrival Lounge - My breakfast plate

I tucked into my breakfast with great appetite, considering that SWISS served quite a pathetic breakfast on the long-haul flight from Nairobi.


SWISS Arrival Lounge Zurich Airport: The GET.com Verdict

Grace and I were impressed by the SWISS Arrival Lounge in Zurich. After spending more than 10 hours on the plane from Kenya and not being served a hot breakfast in Business Class, we were happy to access a lounge where we could shower, enjoy a nice hot breakfast and relax a little while waiting for our connecting flight to Valencia. The high standard of amenities offered to incoming travelers at the SWISS Arrival Lounge makes it one of the best arrival lounges I had experienced.

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Background info: In January 2017, Grace and I, together with our two toddlers Ramses and Ranefer, went on a round-the-world (RTW) trip to five continents for 6 months, using 4 free Business Class air tickets, worth US$54,000, which were redeemed using our one million air miles (which we earned through our air miles credit cards) on Star Alliance, a network consisting of many airlines including Singapore Airlines, South African Airways, SWISS, Avianca and many more.