Have you got Citi ThankYou Points from either Citi Prestige® Card, Citi Premier Card or Citi Chairman? If you are someone who's always up for traveling the world, and want to do it on a premium airline, you could consider redeeming your Citi ThankYou Points for free flights on the much-admired Singapore Airlines and its partner Star Alliance airlines. While other Citicards may reward cardholders with ThankYou Points, not all ThankYou Points earned can be used for Points Transfer.

If you're aiming for free flights, or at least use your ThankYou Points to offset your travel costs at Citi's participating frequent flyer or hotel loyalty programs, a Points Transfer will be essential. Here, we at GET.com will explain how you can redeem your Citi ThankYou Points for KrisFlyer Miles on Singapore Airlines.

Singapore Airlines' North America Destinations

Singapore Airlines' destinations in the U.S. include New York, Los Angeles, San Francisco, and Houston.

Singapore Airlines is part of the Star Alliance network which consists of United, Air Canada, Lufthansa, Asiana Airlines, ANA, Singapore Airlines and many others. This network covers more than 1,300 travel destinations globally across 192 countries. It allows international travelers to travel to more destinations than they could have with the existence of codeshare partners in the Star Alliance network.

Besides allowing travelers like you and me to get to plenty more wondrous cities and countries in the world, Star Alliance members also get to enjoy perks such as award flight redemptions, upgrade redemption awards, priority check-in and priority boarding, where available.

Signing Up For A KrisFlyer Account

You'll need to have a valid KrisFlyer account. If you don't have one yet, you can sign up for a KrisFlyer account for free on Singapore Airlines' website.

Do ensure that your KrisFlyer account is active once your membership starts as it'll be closed after 18 months of inactivity. Also, your KrisFlyer account will be closed after 39 months from the date of your last recorded account activity.

Converting Your Citi ThankYou Points To KrisFlyer Miles


Screenshot of the Singapore Airlines KrisFlyer program on Citi's ThankYou Rewards page.

1 Citi ThankYou Point = 1 KrisFlyer Mile

This 1:1 transfer value makes it easy for you to see how many KrisFlyer Miles your ThankYou Points are worth.

You have to transfer at least 1,000 ThankYou Points for each transfer request, and each transfer has to be done in incremental value of 1,000 ThankYou Points.

With KrisFlyer Miles in your KrisFlyer account, you can redeem for both Singapore Airlines flights as well as Star Alliance airlines' flights through the Singapore Airlines KrisFlyer program.

Because Singapore Airlines is a member of the Star Alliance, your KrisFlyer Miles can take you to over 1,000 destinations across 170 countries on different tiers of award flights. If you like, you can also use your KrisFlyer Miles to upgrade your seats on Singapore Airlines, SilkAir and other airline partners.

How To Redeem Citi ThankYou Points For KrisFlyer Miles

Everything can be done online, and you need to convert your ThankYou Points into KrisFlyer Miles if you're looking to fly on Singapore Airlines or redeem for Star Alliance flights directly from the KrisFlyer Program you're enrolled in.

Of course, you must first have a Citi account and a KrisFlyer account online.

Go to Citi's ThankYou Rewards website and click on Sign On.


Citi's ThankYou website

Go to the Travel tab and you'll see Points Transfer.

Then, select your travel loyalty program which you'd like to transfer your ThankYou Points to. In this case, select Singapore Airlines KrisFlyer if you want to redeem your ThankYou Points for KrisFlyer Miles.

Key in the number of ThankYou Points you want to transfer, then accept the T&Cs and confirm your Points Transfer request.

Bear in mind that you have to transfer your ThankYou Points in increments of 1,000 and that the minimum number of ThankYou Points you can transfer is set at 1,000. The maximum number of ThankYou Points that you can transfer for each Points Transfer request is capped at 500,000.

Allow for up to 14 days for the converted ThankYou Points to be reflected as Miles in your KrisFlyer account.

Where Can Your Miles Take You?

Singapore Airlines has a distinct award chart for travel on Singapore Airlines and travel on their Star Alliance partners.

Looking to explore East Asia? You'll need 155,000 KrisFlyer Miles to redeem for a round-trip Business Saver award on Singapore Airlines if you're traveling from the West Coast in the U.S. to Japan or South Korea. A round-trip Economy Saver award to the said destination will require 65,000 KrisFlyer Miles.

If you're intending to travel to Australia (Perth and Darwin) from the East Coast or Houston, a round-trip Suites/First Saver award will cost you 250,000 KrisFlyer Miles. A round-trip Economy Saver award will require 105,000 KrisFlyer Miles.

150,000 KrisFlyer Miles will take you on a round-trip Economy Standard trip to Singapore on Singapore Airlines if you're flying from the East Coast or Houston. A round-trip Business Standard trip to Singapore will require 270,000 KrisFlyer Miles.

Redeeming KrisFlyer Miles For Saver Or Standard Award Tickets

When you redeem your KrisFlyer Miles online, you'll get a 15% discount on the usual number of miles required when redeeming your award tickets for Singapore Airlines (and SilkAir) destinations on Singapore Airlines' website. Star Alliance awards are not eligible for the 15% discount though.

To search for KrisFlyer award availability, just go to the Singapore Airlines' website, log in to your KrisFlyer account, and search directly from the homepage. Key in your desired dates, route and class of service to see what's available.

Other Important Things To Take Note Of

Citi ThankYou Points aren't created equal.

Only cardholders of Citi Prestige® Card, Citi Premier Card and Citi Chairman can do a Points Transfer to convert their qualifying and available ThankYou Points to participating travel loyalty programs such as Hilton Honors, Singapore Airlines KrisFlyer, Virgin America Elevate, Asia Miles and many others.

At the time of writing, Points Transfer does not come with a fee, so you can transfer your ThankYou points to your frequent flyer program at no additional charge.

There's no such limit to how many times you can transfer your ThankYou Points using Points Transfer to other participating travel loyalty programs such as Singapore Airlines KrisFlyer. But if you're transferring your ThankYou Points to your Qantas Frequent Flyer or Virgin Atlantic Flying Club loyalty program, you're limited to only 1 Points Transfer request per 24-hour period.

Once your ThankYou Points are converted into KrisFlyer Miles and credited into your KrisFlyer account, they'll only be valid for 3 years from the date they were credited.

Taxes, fees, and fuel surcharges still apply even if you've redeemed your KrisFlyer Miles for complimentary Singapore Airlines award flights.

You can call the Citi ThankYou Service Center Hotline at 1-800-842-6596 (i.e. 1800-THANKYOU) if you prefer to speak to someone on the phone.